Terms of Service
These Terms of Service (“Terms”) are an agreement between you and Workingfox LLC, a Texas limited liability company (“WorkingFox,” “we,” “us”). They govern your use of workingfox.com, the Google Forms add-on Workingfox Widgets, and our other software services (together, the “Services”). By using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you agree to them for that organization and confirm you have authority to do so.
1. The Services
Workingfox Widgets is a Google Workspace add-on that sends notifications, such as emails, PDF copies, and Slack, Google Chat, Discord and webhook messages, when a Google Form is submitted. We also provide membership, queueing, and coaching or class management software. If you have a separate written agreement with us for a custom project or service, that agreement controls where it conflicts with these Terms.
We are continually improving the Services and may add, change or remove features. If we remove a feature you pay for in a way that materially reduces the Services, we will give you reasonable notice.
2. Your account
Workingfox Widgets uses your Google account to sign you in. You are responsible for activity under your account and for keeping your Google account and any license keys secure. You must be at least 18 years old, or the age of majority where you live, to use the Services.
3. Your content and responsibilities
You keep all rights to your forms, responses, templates and other content (“Your Content”). You give us permission to process Your Content only as needed to provide the Services, as described in our Privacy Policy.
You are responsible for the notifications you configure and send, including who receives them. You agree that you:
- have the right to collect the information in your forms and to send messages to the recipients you choose;
- will follow applicable laws, including privacy, anti-spam (such as CAN-SPAM) and consumer protection laws;
- will comply with the terms of the services you connect, such as Google, Slack and Discord.
4. Acceptable use
You may not use the Services to:
- send spam, unsolicited bulk messages, phishing or malware;
- harass, defraud or harm anyone, or violate anyone’s rights;
- collect sensitive information, such as payment card numbers, passwords or health records, through forms connected to the Services unless you are permitted to and have the necessary safeguards;
- get around plan limits, security measures or Google’s quotas, or interfere with the Services;
- copy, resell or reverse engineer the Services, except as the law allows.
We may suspend or limit accounts that violate these rules or put other users or the Services at risk. Where appropriate, we will tell you why and give you a chance to fix the problem.
5. Plans, billing and cancellation
- Free and paid plans. Some features and limits depend on your plan, as described in the add-on and at the time of purchase.
- Payments. Paid plans are billed in advance, monthly or annually. Payments are processed by Stripe, which acts as the merchant of record and collects applicable sales tax and VAT.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. We will tell you before any price change takes effect for your subscription.
- Cancellation. You can cancel at any time from the billing portal linked in the add-on, or by emailing us. Cancellation takes effect at the end of the current billing period, and you keep paid features until then.
- Trials. If you start a free trial, we will explain at signup when it ends and what happens next. If a trial ends without a paid plan, your account moves to the Free plan.
- Downgrades. If your account moves to a plan with lower limits, workflows over the new limits are deactivated, not deleted, and become available again if you upgrade.
- Refunds. Except where required by law, payments are non-refundable. If you believe you were charged in error, contact us within 30 days and we will review it.
6. Google and other third-party services
The Services depend on third-party platforms, including Google Workspace, Stripe and the messaging services you connect. Their terms apply to your use of them. Delivery is subject to their limits and availability, such as Google’s daily email quotas. We are not responsible for third-party services or for delays or failures they cause.
7. Our intellectual property
We own the Services, including the software, design and the WorkingFox and Workingfox Widgets names and logos. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal business purposes. If you send us feedback or suggestions, we may use them without any obligation to you.
8. Ending these Terms
You can stop using the Services at any time by uninstalling the add-on and canceling any subscription. We may suspend or end your access if you materially breach these Terms, if required by law, or if we discontinue the Services. If we discontinue a paid service, we will give you reasonable notice and refund any prepaid fees for the unused period. Sections that by their nature should survive termination will survive, including sections 3, 7, 9, 10, 11 and 12.
9. Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We work hard to make delivery reliable, but we do not guarantee that every notification will be delivered, or that the Services will be uninterrupted or error-free. Do not rely on the Services as your only way to handle time-critical or safety-critical communications.
10. Limitation of liability
To the fullest extent permitted by law, WorkingFox will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill. Our total liability for any claim relating to the Services is limited to the greater of (a) the amount you paid us for the Services in the 12 months before the claim arose, or (b) US $100. Some jurisdictions do not allow these limits, so they may not fully apply to you.
11. Indemnity
You will defend and indemnify WorkingFox against third-party claims arising from Your Content, the messages you send through the Services, or your violation of these Terms or the law.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Texas, and you and WorkingFox consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve it informally.
13. Changes to these Terms
We may update these Terms from time to time. We will post the new version here with a new effective date and, for material changes, notify you by email or in the add-on at least 30 days before they take effect. If you keep using the Services after that, you accept the updated Terms.
14. General
These Terms, together with our Privacy Policy and any order or written agreement with us, are the entire agreement between you and WorkingFox about the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
15. Contact us
Workingfox LLC
Email: bouncer@workingfox.com